Returns policy

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We make every effort to ensure that your order is carefully despatched to you – and we hope that you’re happy with your purchase.

However, if you need to return your item, you should follow the procedure below. Please note: item must be in its original condition, and returned within 28 days of receipt.

You can return from any Post Office to:

Boka Food Ltd 
15 City Business Centre
Hyde Street
Winchester
SO23 7TA

Take your parcel to any Post Office, remembering to obtain a Proof of Posting receipt (this is a free service). You must retain this until you have received refund which will be processed within 14 days of receiving your return.

If you experience any difficulties with returning goods, please Contact us.

All of this is in addition to and does not affect your statutory rights.